December 8

No Jitter Roll: Zoom Enhances Contact Center Suite, Microsoft Copilot Goes 4 Turbo, CommBox Launches new Era AI

This post was originally published on this site

By Matthew Vartabedian
AI continues to permeate the contact center with Zoom’s updated offerings, NEC added an AI assistant to its UCaaS and CCaaS offerings and Accenture debuts services to help enterprises trial Gen AI models.


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