December 18

Ask an Analyst: Omdia’s Brent Kelly on UCaaS, CCaaS and AI Trends in 2023

Call Center As A Service (CCaaS) News

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This post was originally published on this site

By Matthew Vartabedian
Omdia analyst Brent Kelly responds to a few questions on some key trends in UCaaS, CCaaS and AI that occurred during 2023.

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