CPaaS solutions offer numerous benefits that make them well-suited for the financial services industry. One key advantage ...

In today’s digital landscape, businesses must adapt quickly to meet evolving customer expectations and ...

Automatic Call Distribution (ACD): Streamlining Call Management Automatic Call Distribution (ACD) is a telephony ...

In the last two parts we explained how our back-office training is handled. In ...

As experts that work with clients and their customers every day, we can all ...

3CX has informed their resellers they are no longer supporting a base package of ...