Industry News
UCaaS News
SIP Trunking: A Comprehensive Guide
Understanding SIP Trunking Session Initiation Protocol (SIP) trunking has swiftly become the predominant choice for IP-based communication systems, effectively supplanting[...]
New Ring Strategy for Enhanced Call Center
We are pleased to announce that skill-based routing is now available as a ring strategy in our Call Center. Use[...]
Business SMS News
These Are the Economic Executive Orders President Donald Trump Is Expected to Sign Soon
Trump's list of potential executive orders spans everything from inflation to electric vehicles.
These Are the Best and Worst States to Start a Business in 2025, According to New Research
Location can mean the difference between failure and success.
CPaaS News
NGAGE da Comviva Homenageada como Melhor Inovação em Nuvem na Global Carrier Awards
NOVA DELI, 30 de outubro de 2023 /PRNewswire/-- A Comviva, líder global em soluções de experiência do cliente e monetização[...]
NGAGE de Comviva reconocida como Mejor Innovación en la Nube en los Global Carrier Awards
NUEVA DELHI, 30 de octubre de 2023 /PRNewswire/ -- Comviva, el líder mundial en soluciones de monetización de datos y[...]
CCaaS News
Ask An Analyst: 2024 Review from Omdia’s Brent Kelly
By Brent KellyOmdia analyst Brent Kelly responds to a few questions on some key trends in UCaaS, CCaaS and AI[...]
The Dawn of AI Litigation: What CCaas and UCaaS Implementors Need to Know
By Martha BuyerWhile most vendors position themselves as the invisible layer facilitating customer communications for their clients, they’re about to[...]