Communications Platform as a Service (CPaaS) News

NGAGE da Comviva Homenageada como Melhor Inovação em Nuvem na Global Carrier Awards
NOVA DELI, 30 de outubro de 2023 /PRNewswire/-- A Comviva, líder global em soluções de experiência do cliente e monetização[...]
NGAGE de Comviva reconocida como Mejor Innovación en la Nube en los Global Carrier Awards
NUEVA DELHI, 30 de octubre de 2023 /PRNewswire/ -- Comviva, el líder mundial en soluciones de monetización de datos y[...]
NGAGE von Comviva bei den Global Carrier Awards als beste Cloud-Innovation ausgezeichnet
NEU-DELHI, 30. Oktober 2023 /PRNewswire/ -- Comviva, der weltweit führende Anbieter von Lösungen in den Bereichen Kundenerlebnis und Datenmonetarisierung, gab[...]
NGAGE de Comviva es reconocida como Mejor Innovación en la Nube en losGlobal Carrier Awards
NUEVA DELHI, 30 de octubre de 2023 /PRNewswire/-- Comviva, líder global en experiencia del cliente y soluciones de monetización de[...]
Communication Platform-as-a-Service (CPaaS) Market to grow by USD 10.19 billion between 2021 – 2026 | Growth Driven by streamlined application management – Technavio
NEW YORK, Sept. 15, 2023 /PRNewswire/ -- The Communication Platform-as-a-Service (CPaaS) Market report has been added to Technavio's offering. With[...]
Konica Minolta’s UC Offering Direct Routing for Microsoft Teams with…
The Direct Routing for Teams solution, powered by NTSCom’s iPILOT platform, offers a cloud platform as a service (CPaaS) to[...]
Voxology Acquires Capalon Communications to Expand Capabilities and…
Voxology CPaaS acquires Capalon Communications PBX business(PRWeb June 08, 2022)Read the full story at https://www.prweb.com/releases/2022/6/prweb18718635.htm
Ytel Launches Ytel UCaaS, a cloud phone system; delivering the first…
The company now delivers the first truly unified communications experience across UCaaS, CCaaS, and CPaaS.(PRWeb November 16, 2021)Read the full[...]
Ytel Announces the first of its kind CPaaS Workflow Software to…
Matt Grofsky, CTO of Ytel states, “Our Workflow software is powerful and allows any client to manage both complex and[...]
NetSapiens Partners Get First Formal Partner Program for Collaborative Selling
NetSapiens partners now have access to the CPaaS provider’s first formal partner program with cross-promotional marketing. The Partner Alliance Program[...]
CPaaS for Enterprises: To Develop or Co-Create? That Is the Question
In case you missed it, Gartner recently published its 2020 Market Guide for Communications Platform as a Service (CPaaS). We[...]
Bandwidth Buying Voxbone, Becoming Global CPaaS Player
Bandwidth is acquiring Voxbone, an international enterprise cloud communications provider, to become a global CPaaS player. The acquisition is for[...]
Twilio Buying Segment for Improved Customer Engagement
Twilio is buying Segment, a startup that helps businesses track and manage customer data, for $3.2 billion. By combining the[...]
AI Enriches CX and Contact Center Operations
Here’s a fun fact: by 2025, 53.5% of customer interactions are expected to use AI combined with self-service and workflow automation to[...]
The Journey to CPaaS Amid COVID-19: AI, Automation and Omnichannel
COVID-19 put many organizations reliant upon on-premises contact centers in a squeeze. At the same time they were experiencing a[...]
Synergy Research: Spending on On-Premises Products Nosediving
New data from Synergy Research Group shows second-quarter spending on UC collaboration tools grew 7% from the second quarter of[...]
Powering the New Customer Experience with Automation & AI
As expectations rise for a digital customer experience, premises-based contact centers risk falling further behind in meeting today’s customer needs.[...]
8×8 Unleashes Open Communications Platform, Voice for Microsoft Teams
8×8 Tuesday launched its new Open Communications Platform, a complete portfolio of work-from-anywhere enterprise communications. It combines voice, team chat,[...]
Ytel Announces New Partnership With Gotransverse, Intelligent Billing…
Ytel, a leading CPaaS company that helps businesses engage more customers using multi-channel communications, announced its most recent partnership with[...]
Ytel Completes One of the First STIR/SHAKEN Calls from CPaaS Platform
Ytel, a leading CPaaS company that helps businesses engage more customers using multi-channel communications, announced its has successfully completed one[...]
How to Get In on the Coming CPaaS Revolution
Communications platform as a service (CPaaS) is the hottest new trend in the channel, and we’re sure to hear more[...]
4 Emerging Technologies for 2020
There’s opportunity for partners that adopt CPaaS, omnicloud and other services into their portfolio this year, according to TBI‘s Anish[...]
Ytel Forges New Partnership with RumbleUp, Advanced P2P Texting…
Ytel, a leading CPaaS company that helps businesses engage more customers using multi-channel communications, announced a partnership with RumbleUp, an[...]
The CP List: 20 CPaaS Providers You Should Know
The CP 20 is back, and this latest installment focuses on communications platform as a service (CPaaS), which is going[...]
Ytel CPaaS API Integrates Google Cloud Platform, Cloud Text-to-Speech…
Ytel finds that incorporating Google Cloud Text-to-Speech into its offerings improves end-customer engagement.(PRWeb August 22, 2019)Read the full story at[...]
Ribbon Extends Kandy Cloud Platform to VARs, SIs, MSPs
PRESS RELEASE — CHANNEL PARTNERS CONFERENCE & EXPO — April 9, 2019 — Ribbon Communications Inc. (Nasdaq: RBBN) (Booth 1761), a[...]
Clique Announces New Client Relationship with The SUMMA GROUP of…
Leaders in CPaaS Space announce today new customer relationship with Oppenheimer – SUMMA Group(PRWeb March 27, 2019)Read the full story[...]
VoIP Innovations Launches Showroom, First CPaaS Marketplace for the…
The VI Showroom allows channel partners to resell white-labeled CPaaS apps and services, and developers to monetize the communications services[...]
AMC Technology Joins Twilio Build as a Gold Certified Partner and the…
AMC expands CPaaS offerings with new partnership(PRWeb November 07, 2018)Read the full story at https://www.prweb.com/releases/amc_technology_joins_twilio_build_as_a_gold_certified_partner_and_the_first_reseller_for_twilio_flex/prweb15894206.htm
KPN Partners With VoIP Innovations to Deliver API Enabled Programmable…
The Cubes by KPN Marketplace now features voice, WebRTC and SMS from the VoIP Innovations' CPaaS product, Apidaze.(PRWeb October 11,[...]
Former Microsoft OCP Head Huddleston Takes Job at Twilio
**Editor’s Note: Click here to see which channel people were on the move in January.** Ron Huddleston, the former corporate[...]
Why UCaaS Must Look Outward — And How CPaaS Can Make that Happen
Bob Crissman By Bob Crissman, Vonage Senior Vice President and Channel Chief Enterprises today need business communications systems that do[...]
Avaya Finally Exits Chapter 11, Channel ‘Focusing On the Future’
Avaya has emerged from chapter 11 bankruptcy as a public company with about $350 million in cash and a little less[...]
CPaaS and the Channel: Adding Value, Making Connections
Kevin Nethercott By Kevin Nethercott, Vice President, Telestax A new market segment has emerged to help enterprise customers consume carrier[...]
Vonage Ushers In New Chapter with Microsoft, VMware Vet as Channel Chief
**Editor’s Note: Click here to see which channel people were on the move in August.** CHANNEL PARTNERS EVOLUTION — Vonage‘s partner program[...]
Mitel Ready to Take On CPaaS with Wrap of ShoreTel Acquisition
**Editor’s Note: Please click here for a recap of the biggest channel-impacting merger and acquisition news from August.** Mitel on[...]
Mitel to Go Big in CPaaS Market with ShoreTel Acquisition
**Editor’s Note: Please click here for a recap of the biggest channel-impacting merger and acquisition news from May and June.**[...]
MetTel Partners With Telestax to Develop Communications Apps, Services
MetTel has entered a strategic partnership with Telestax, a Restcomm technology company, to deploy a communications platform-as-a-service (CPaaS) environment for[...]
ALE Intros New Blueprint to Accelerate UCaaS, CPaaS Adoption
PRESS RELEASE — March 28, 2017 – ALE, operating under the Alcatel-Lucent Enterprise brand, is introducing its hybrid communications blueprint[...]
ShoreTel Unveils New Partner Program for Summit Platform
**Editor’s Note: Click here for our most recent list of important channel-program changes you should know.** IP phone system and UC[...]
Vonage Takes ‘Nexmo’ Step in Cloud Leadership
**Editor’s Note: Please click here for a recap of the biggest channel-impacting mergers in Jan.-Feb. 2015.** Acquisition-hungry Vonage, a rapidly growing[...]