This post was originally published on this site
By Matt Vartabedian
Zoom expands multilingual support, 8×8 adds Proactive Outreach to CCaaS, Klarna’a AI Assistant automates customer service, and Microsoft Teams adds calling for frontline workers.
March 1
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This post was originally published on this site
By Matt Vartabedian
Zoom expands multilingual support, 8×8 adds Proactive Outreach to CCaaS, Klarna’a AI Assistant automates customer service, and Microsoft Teams adds calling for frontline workers.
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