This post was originally published on this site
We’re pleased to announce that webapp webphone calls can now be managed using the physical buttons on a HID-compliant UC headset.
Streamline your UC client experience by pairing it with a HID headset, today! Answer, mute, and end calls without clicking on the webphone. Say goodbye to constant screen switching between the webphone and your CRM and say hello to quicker call responses and CRM entry times.
To add a headset or learn about HID headsets, visit the “Call Control” section in the webphone’s settings page.
For any current partners that may have questions, please contact your partner development manager. For any prospective partners that are interested in learning more, please schedule a discovery call today.